How the FBI Stumbled in the War on Cybercrime – By Renee Dudley and Daniel Golden (ProPublica) / Oct 18, 2022
In this excerpt from “The Ransomware Hunting Team: A Band of Misfits’ Improbable Crusade to Save the World From Cybercrime,” the authors reveal how unprepared the nation’s top federal law enforcement agency was to combat online crime.
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Investigating cybercrime was supposed to be the FBI’s third-highest priority, behind terrorism and counterintelligence. Yet, in 2015, FBI Director James Comey realized that his Cyber Division faced a brain drain that was hamstringing its investigations.
Retention in the division had been a chronic problem, but in the spring of that year, it became acute. About a dozen young and midcareer cyber agents had given notice or were considering leaving, attracted by more lucrative jobs outside government. As the resignations piled up, Comey received an unsolicited email from Andre McGregor, one of the cyber agents who had quit. In his email, the young agent suggested ways to improve the Cyber Division. Comey routinely broadcast his open-door policy, but senior staff members were nevertheless aghast when they heard an agent with just six years’ experience in the bureau had actually taken him up on it. To their consternation, Comey took McGregor’s email and the other cyber agents’ departures seriously. “I want to meet these guys,” he said. He invited the agents to Washington from field offices nationwide for a private lunch. As news of the meeting circulated throughout headquarters, across divisions and into the field, senior staff openly scorned the cyber agents, dubbing them “the 12 Angry Men,” “the Dirty Dozen” or just “these assholes.” To the old-schoolers — including some who had risked their lives in service to the bureau — the cyber agents were spoiled prima donnas, not real FBI.
The cyber agents were as stunned as anyone to have an audience with Comey. Despite their extensive training in interrogation at the FBI Academy in Quantico, Virginia, many were anxious about what the director might ask them. “As an agent, you never meet the director,” said Milan Patel, an agent who attended the lunch. “You know the director, because he’s famous. But the director doesn’t know you.”
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