‘Ridiculous’: Frontier admits to controversial carry-on bag policy – By Olivia Harden (SFGATE) / May 22, 2023
Frontier Airlines’ controversial policies are attracting attention once again, this time on TikTok, where customers allege that the budget airline is imposing unexpected and unwarranted baggage fees.
A user with the handle @noahglenncarter recently uploaded a video detailing passengers’ fury over Frontier’s personal item policy. The clip is in response to several TikToks from March in which Dayana Villa, a Univision TV reporter, documented her experience with the airline. In those clips, Villa says that Frontier attempted to make her and another passenger pay $99 for their personal items, allegedly telling them that the bags wouldn’t fit under the seat.
But in Villa’s footage, she displays how their bags fit properly in the bin that represents the plane’s under-the-seat space.
CONTINUE > https://www.sfgate.com/travel/article/frontier-airlines-bag-policy-controversy-18113158.php
