Corporate execs are starting to get skittish about AI – By Nicolás Rivero (Quartz) / July 20 2020
Companies increasingly rely on artificial intelligence to automate crucial tasks. Machines with brains work alongside humans in warehouses, make recommendations about who should get credit, triage patients seeking care, and analyze dizzying quantities of financial data.
Lately, corporate boards have begun to worry about the ethical ramifications of turning so much power over to the machines. A study of 2,737 executives released this month by consulting firm Deloitte found that a majority of those who used AI in their business reported “major” or “extreme” concerns about ethical risks.
“Even 18 months ago, ethics was not as much a part of the conversation as it is today,” said Beena Ammanath, who leads the AI Institute at Deloitte. Before that, she said, “the conversation would be, ‘How do we get more value from AI and monetize it?’ Now ethics is coming up earlier and earlier in the discussion.”
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