VA’s New Master Record Aims to be a ‘Single Source of Truth’ for Veteran Data – By Alexandra Kelley (Nextgov) / July 25, 2022
The new VA Profile system is a back-end data storage program that will give agency offices and systems a single source for accurate veteran information.
The Department of Veterans Affairs aims to further streamline and share critical information about its veterans with a new Master Data Management system, a back-end system that prioritizes taking accurate data elements and distributing them across VA entities, becoming a centralized backbone data system for the agency.
Previously announced in the Federal Register, the VA Profile platform communicates with preexisting VA application programming interfaces and allows them to access an expansive amount of veteran data, such as contact information and benefits eligibility, deploying it across agency offices and internal records.
The software will gather this information from other agency data sources to help power everyday VA business operations, especially facilitating services between VA officials and veterans.
Speaking with Nextgov, James Whited, the director of customer master data and APIs within the data analytics product line in the VA’s Office of Information and Technology, explained that the new VA Profile will leverage authoritative data sources from multiple systems within the VA and create a master record.
