Paper-Based Government Forms Cost Federal Agencies $37.8B – By Alexandra Kelley (Nextgov) / Oct 18, 2022
A report from the U.S. Chamber of Commerce underscored the environmental and consumer need for a digital government services modernization.
Work optimization and waste reduction are the two key factors behind the federal government’s need to update its digital services, with a new report from the Chamber of Commerce outlining the financial and operational benefits that come with modernization.
Published by the lobbying group’s Technology Engagement Center, the report, titled “Government Digitization: Transforming Government to Better Serve Americans,” debuted on Monday. It captures the volume of government forms federal agencies rely on to provide government services.
These government processes include drivers’ license and passport applications and renewals, social security card applications, and health record access, among others.
